Kevin CzokWhy It’s Important to Make Life Easier for Travel AgentsDespite numerous changes in the travel industry, one thing remains constant: The role of the travel agent. While the media have been quick…Jul 20, 2017Jul 20, 2017
Kevin CzokWhy HDC Won’t Get Involved in the Booking WarWar is a messy business. There are often many causalities and few winners.Jun 16, 2017Jun 16, 2017
Kevin CzokBack to the Future: How Outdated Processes Damage Hotel BusinessNews does not always travel fast. Back in 2016, I used a booking site to reserve accommodation for my vacation. During the process, I…May 25, 2017May 25, 2017
Kevin CzokHotel Data Cloud and the Industry’s Toilet ProblemHotels live or die by their reputation. Today’s remarkably savvy consumers assess almost every aspect of a hotel before ever leaving the…May 18, 2017May 18, 2017