Food for Agile Thought #343: Why Teams Estimate, Sales Team Prevents Customer Contact, Critical Feedback, The HiPPO Effect

TL; DR: Why Teams Estimate, the HiPPO Effect — Food for Agile Thought #343

Welcome to the 343rd edition of the Food for Agile Thought newsletter, shared with 35,304 peers. This week, we point to good reasons why teams estimate: ‘credibility, deeper thinking, prioritization, and insight.’ Also, we explore six ways of avoiding the 💩 sandwich when providing critical feedback, and we watch a classic: Henrik Kniberg visualizes the cost and consequences of moving from single-piece flow to simultaneously working on multiple work items.

Then, we suggest dealing with resistance from stakeholders, such as the sales folks, who fear meeting their quotas, and we highlight some of the ‘dysfunctions around decision making and offer ways to overcome them.’ Moreover, we delve into the strange effects of the highest-paid person’s opinion, from manifestations to impact to suggestions on how to deal with them. (High impact release notes may be one helpful tactic; learn how to author them.)

Also, we enjoy Sachin Rekhi’s take on Jeff Bezos’ June 2004 instruction: ‘From now on, your presentation software is Microsoft Word, not PowerPoint. Get used to it.’ Finally, ‘Programmers are also human’ celebrates McBoston’s Josh Doe, formerly Agile Consulting, Inc.

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🏆 The Tip of the Week

📺 (via YouTube): Interview with an Agile Coach in 2022 — Sprint 1

‘Programmers are also human’ celebrates McBoston’s Josh Doe, formerly Agile Consulting, Inc.

Source: YouTube: 📺 Interview with an Agile Coach in 2022 — Sprint 1

➿ Agile & Scrum: Why Teams Estimate

Mike Cohn: Four Reasons Agile Teams Estimate Product Backlog Items

Mike Cohn points to ‘four good reasons to estimate: credibility, deeper thinking, prioritization, and insight.’

Source: Four Reasons Agile Teams Estimate Product Backlog Items

Author: Mike Cohn

Jason Evanish (via Get Lighthouse): The 6 Best Ways to Give Feedback to Your Team

Jason Evanish explores six ways of avoiding the 💩 sandwich when providing critical feedback.

Source: Get Lighthouse: The 6 Best Ways to Give Feedback to Your Team

Author: Jason Evanish

(via Parabol Focus): How to Write and Use a Sprint Goal (With 5 Templates)

Parabol Focus shares a guide on how to create Sprint Goals.

Source: Parabol Focus: How to Write and Use a Sprint Goal (With 5 Templates)

🎓 🖥 💯 🇬🇧 Hands-on Agile #42: The Skinny on Lean Roadmapping and OKRs w/ Janna Bastow — May 30, 2022

This presentation will look at modern roadmapping best practices, including where lean roadmapping came from and how to put it to use in your organization. It’ll cover practical tips on how to move away from old school feature and date driven roadmaps, and how to move your team on to a leaner, more objective-focused track of product management using OKRs (Objectives and Key Results).

Learn more: 🖥 💯 🇬🇧 Hands-on Agile #42: The Skinny on Lean Roadmapping and OKRs — Janna Bastow — Mai 30, 2022.

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🎯 Product

Teresa Torres: My Sales Team Won’t Let Me Talk To Customers. What Now?

Teresa Torres suggests dealing with resistance from stakeholders, such as the sales folks, who fear meeting their quotas.

Source: My Sales Team Won’t Let Me Talk To Customers. What Now?

Author: Teresa Torres

📺 Ellen Gottesdiener (via Mind The Product):How to Make Product Decisions with Transparency and Trust

In this video, Ellen Gottesdiener ‘highlights some of the dysfunctions around decision making and offers ways to overcome them.’

Source: Mind The Product: 📺 How to Make Product Decisions with Transparency and Trust

Author: Ellen Gottesdiener

(via Atomic Spin): The HiPPO Effect on Customers and Product Teams

Tammy Pearson delves into the strange effects of the highest-paid person’s opinion, from manifestations to impact to suggestions on how to deal with them.

Source: Atomic Spin: The HiPPO Effect on Customers and Product Teams

📯 21 Sprint Retrospective Anti-Patterns Impeding Scrum Teams

What event could better embody Scrum’s principle of empiricism than the Sprint Retrospective? I assume all peers agree that even the simplest form of a Retrospective — if only held regularly — is far more helpful than having a fancy one once in a while, not to mention having none. Moreover, I am convinced there is always room for improvement; just avoid dogmatism. Hence, learn more about 21 common Sprint Retrospective anti-patterns that will hold back your Scrum team.

👉 Learn more: 21 Sprint Retrospective Anti-Patterns Impeding Scrum Teams.

🛠 Concepts, Tools & Measuring

📖 Sachin Rekhi: The Power of Amazon’s Written Narratives

Sachin Rekhi on Jeff Bezos’ June 2004 instruction: ‘From now on, your presentation software is Microsoft Word, not PowerPoint. Get used to it.’

Source: 📖 The Power of Amazon’s Written Narratives

Author: Sachin Rekhi

📺 Henrik Kniberg (via YouTube): Multiple WIP vs One Piece Flow Example

A classic: Henrik Kniberg visualizes the cost and consequences of moving from single-piece flow to simultaneously working on multiple work items.

Source: YouTube: 📺 Multiple WIP vs One Piece Flow Example

Author: Henrik Kniberg

(via Department of Product): How to Write Impactful Release Notes as a Product Manager

Richard Holmes advocates that ‘high impact releases deserve high impact release notes.’

Source:Department of Product: How to Write Impactful Release Notes as a Product Manager

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🗞️ Last Week’s Food for Agile Thought Edition

Read more: Food for Agile Thought #342: Agile Laggards, Fireside Chat with Marty Cagan, Stakeholder Trust, How to (Really) Measure NPS.

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Food for Agile Thought #343: Why Teams Estimate, Sales Team Prevents Customer Contact, How to Provide Critical Feedback, The HiPPO Effect was first published on Age-of-Product.com.

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Stefan Wolpers

Stefan Wolpers

I have worked for 16-plus years as anScrum Master, Product Owner, and agile coach. Professional Scrum Trainer (PST) with Scrum.org.

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