Psychological Safety

TL; DR: Psychological Safety as a Competitive Edge

Psychological safety isn’t about fluffy “niceness” — it is the foundation of agile teams that innovate, adapt, and deliver.

When teams fearlessly debate ideas, admit mistakes, challenge norms, and find ways to make progress, they can outperform most competitors. Yet, many organizations knowingly or unknowingly sabotage psychological safety — a short-sighted and dangerous attitude in a time when knowledge is no longer the moat it used to be. Read on to learn how to keep your competitive edge.

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The Misinterpretation of Psychological Safety

I’ve noticed a troubling trend: While “psychological safety” is increasingly embraced as an idea, it is widely misunderstood. Too often, it is conflated with comfort, an always-pleasant environment where hard conversations are avoided and consensus is prized over…