Day 08: Coffee Shop Redesign

Susan K Rits
Jul 29, 2017 · 2 min read

Use your notes and observations to redesign the coffee buying experience.

What it is.

Now that you’ve conducted contextual inquiry, apply your data to a redesign of the coffee shop user experience.

How it’s used.

Data like this is key to the design process. Now you have some idea of what works and what doesn’t work in the particular coffee shop you observed and you can start redesigning it.

Discussion.

What did you find out? Were the lines too long? The menu hard to understand? Did you observe customers getting lost, confused, impatient? What about the moments of delight, did you see any of those?

This is the data that will form the foundation of your redesign. Feel free to envision a new menu, new interior design, an app for pre-ordering, a clerk that meets customers at the door. Design anything you like as long as you can show how it improves on an existing problem.

Your assignment.

Redesign the experience at the coffee shop you observed.

It’s time to put your data to use. You can…

  1. Draw up a new floor plan or rework the customer flow through the store
  2. Design a new menu or rename the drinks
  3. Improve the lighting, instruct the clerks on how to interact with customers, or
  4. Move the entire store to a new location

Feel free to make any changes you want, as long as you can show that your new design improves on a pain point in the existing user experience.

Deliverables.

Share your designs, blueprints, notes or wireframes in the comments and/or on Dribbble and Twitter #100daysdesign.

Originally published at 100days.design on July 29, 2017.

100 Days of Product Design

TUTORIALS • EXAMPLES • PROJECTS • RESOURCES

Susan K Rits

Written by

Founder: 100 Days of Product Design, Imprintli Publishing, ChicoButter and Rits&Co.

100 Days of Product Design

TUTORIALS • EXAMPLES • PROJECTS • RESOURCES

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