UX collaboration with the product team

Shad Iqbal
10MS Technology Blog
3 min readOct 30, 2022

[WIP]

Photo by Marvin Meyer on Unsplash

Product managers and UX designers working together is important because it makes sure that the product being made meets the needs of the user. Product managers are responsible for defining the features and overall direction of a product, while UX designers are responsible for ensuring that the product is easy to use and provides a good user experience. By working together, product managers and UX designers can create products that are both functional and user-friendly. This collaboration is essential for the success of any product, as a product that is difficult to use or does not meet the needs of the user is likely to be unsuccessful.

If product managers and UX designers follow a few key best practices, they can work together better

Establish clear roles and responsibilities

It’s important for both product managers and UX designers to understand each other’s roles and responsibilities, and to clearly define how they will work together on the product. This can help avoid confusion and ensure that everyone is working towards the same goals.

Communicate regularly and openly

Regular, open communication is essential for effective collaboration. Product managers and UX designers should make an effort to communicate regularly, both in person and through written or digital channels, to keep each other informed about their progress and any challenges they are facing.

Define a shared vision for the product

Both product managers and UX designers should work together to define a shared vision for the product, including its key features, target audience, and desired user experience. This can help ensure that everyone is working towards the same goals, and that the product is designed in a way that meets the needs of its intended users.

Use a user-centered design process

A user-centered design process, in which the needs and preferences of the users are central to the design of the product, can be an effective way for product managers and UX designers to collaborate. By involving users in the design process and making iterative improvements based on their feedback, product managers and UX designers can create a product that truly meets the needs of its users.

Be flexible and adaptable

Collaboration is not always easy, and there may be times when product managers and UX designers need to be flexible and adaptable in order to work together effectively. This might involve making changes to the product design, revising the project schedule, or finding creative solutions to challenges that arise. By being flexible and adaptable, product managers and UX designers can ensure that they are able to work together effectively and deliver the best possible product.

Set aside time to work together.

  • Meet regularly with the product team, including designers, engineers and QA.
  • Meet with stakeholders (e.g., marketing) to discuss major milestones and roadblocks ahead of launch.

Conclusion

Although it can be difficult to work with different teams, in the end it’s worth it. The benefits are numerous — not to mention the increased productivity that comes with a collaboration between UX and product teams. Integrating UX into product development will help you build products that customers love and keep them coming back for more.

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Shad Iqbal
10MS Technology Blog

UX Lead at 10 Minute School, Contributor at UX Bangladesh, Focusing on edtech, user research, product psychology, UX strategy and design ops