12 Mental models I frequently draw on

Tom Connor
10x Curiosity
Published in
6 min readJul 31, 2022
https://tomconnor.me/wp-content/uploads/2021/08/10x-Engineer-Mental-Models.pdf

Having written and read over a wide range of topics over the years there are a series of mental models and hacks that I continue to come back to.

Meta Summaries — A grand collection

12 Top mental models

12.

Survivorship Bias We see this “Surviving” population as somehow special when in actual fact it might have got there through no more than sheer ass.

We get caught out by survivorship bias in all sorts of contexts. Our retirement fund performance; the unicorn business; the winning football team. Frequently we ascribe a lot of significance to the last one standing, studying it closely and copying their every action. This can lead to genuine insights and performance improvements, but it can also lead us astray as there is a fair chance that the leader is there through luck — someone has to be on top after all!

Bullet hole density of returning planes — A strike anywhere else was fatal…

11.

The Helsinki Bus Theory — When to stick it out Stay on the bus…

“This goes on all your creative life: always showing new work, always being compared to others.” What’s the answer? “It’s simple. Stay on the bus. Stay on the fucking bus.”

10.

Until it sticks… Turning up every day…Engineers can learn a lot from artists. Quality work over a career doesn’t come from chasing short term fires but rather the discipline of turning up every day and just starting.

Austin Kleon

9.

WRAP decision making process (Heath Brothers)

WRAP Model in Decision Making :

W — Widen your Options

R — Reality test your assumptions

A — Attain Distance

P — Prepare to be wrong or Right

8.

Systems for knowledge worker excellenceTodd Henry and Cal Newport regularly post on developing systems to use as knowledge workers to help you develop a creative rhythm and consistently deliver better work.

FRESH” framework outlined by Todd Henry in his book “Accidental Creative”:

  1. Focus: end with the beginning in mind.
  2. Relationships: close an open loop.
  3. Energy: prune something.
  4. Stimuli: set time to get inspired.
  5. Hours: engage in idea time.

7.

Black Box Thinking…..

Black Box Thinking (BBT) can be summarised in one, deceptively simple sentence: learning from mistakes. This is the methodology of science, which has changed the world precisely because it is constantly updating its theories in the light of their failures. In a complex world, failure is inevitable. The question is: do we learn, or do we conceal and self-justify?

6.

The OODA Loop — Getting ahead of your competition

OODA LOOP

O: Observe: collect the data. Figure out exactly where you are, what’s happening.

O: Orient: analyze/synthesize the data to form an accurate picture.

D: Decide: select an action from possible options

A: Action: execute the action, and return to step (1)

The genius of Boyd’s idea is that it shows that speed and agility are not about physical reflexes — they’re really about information processing. They’re about building more/better feedback loops. The more high-quality OODA loops you make, the faster you get.

5.

Know your Domain — The Cynefin Framework

Sue Borchardt cynefin fly-through

Leaders who try to impose order in a complex context will fail, but those who set the stage, step back a bit, allow patterns to emerge, and determine which ones are desirable will succeed.

4.

The Three Critical Gaps

  • Knowledge Gap — The difference between what we would like to know and what we actually know
  • Alignment Gap — The difference between what we want people to do and what they actually do
  • Effects Gap — the difference between what we expect our actions to achieve and what they actually achieve
Adapted from Stephen Bungay

3.

Theory of Constraints — The Goal To maximise the production capacity of the system you need to maximise the throughput at the bottleneck.

  • Goldratt develops a 5 step process :
  1. Identify the constraint
  2. Optimize the constraint
  3. Subordinate everything else to the constraint
  4. Elevate the constraint
  5. Return to step 1 — Do not let inertia become the constraint.

Any improvement not at the constraint is an illusion

2.

Serendipity and the Adjacent PossibleWhy do many great ideas get discovered at almost the same time? How can you cultivate serendipity and move into the adjacent possible with your work?

..you need to develop specialised skills to get to the edge of possibility, for it is here that you can begin to explore the really interesting work that will make a difference in the world. It is a lot of hard deliberate work to get there — that is why not many people do it. But if you do it will set you apart and make you stand out in the world.

Most people simply lack the comfort with discomfort required to tackle really hard things.

At some point, in other words, there’s no way getting around the necessity to clear your calendar, shut down your phone, and spend several hard days trying to make sense of the damn proof.

1.

Boundaries of failure — Rasmussen’s model of how accidents happen.

Rasmussen’s System Model

Rasmussen developed a model that helps conceptualise this. It has three boundaries, an economic, workload and acceptable performance boundary.

The economic boundary describes the operating envelope in which a business is profitable. If the lights are on the you are inside the economic boundary but there is always pressure to cut costs and do more here.

The performance boundary reflects the human capacity in the system. Human tendency is always to minimise the amount of work we want to do — this is taking shortcuts. Often this is required purely to survive as there is always more work than can be completed.

Both of these push the operating point towards the boundary of acceptable performance. This might be a personal or process safety boundary; or equipment performance.

If you cross the boundary of acceptable performance then the natural response is to push back, often aggressively against the other boundaries.

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Tom Connor
10x Curiosity

Always curious - curating knowledge to solve problems and create change