5X5 BUSINESS STRATEGY

Customer Service

A Small Business Blueprint

David Daniel
5x5 Business Strategy
3 min readJan 26, 2024

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Customer Service A Small Business Blueprint
Customer Service

Leave Them Wanting More

Friendly customer service is the reason why 73% of consumers develop a strong affinity for a brand or company. It’s amazing how much impact a friendly interaction can have! In the competitive landscape of small businesses, exceptional customer service can be a…

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David Daniel
5x5 Business Strategy

Small Business Mentor | 8(a) SDVOSB | GovCon | Startup | NGO | Strategy | Business Development | Former: EDS, IBM, PwC | Managing Partner: proposal-foundry.com