Beyond the px — Intercom’s Stewart Scott-Curran on believing in a mission, sticking to your guns and being yourself
I’ve been following Intercom’s journey for a few years now, ever since I saw their sticky chat bubble appear on what felt like every e-commerce store on the internet.
They achieved explosive growth and announced this year that they are intending to double their product teams, which huge plans in the pipeline. They serve over 25 thousand businesses worldwide, including the likes of Bitly, New Relic, Expensify, InVision and Typeform.
Not only has the Intercom team been scaling their sales and marketing exploits, but the quality of their design is leading the industry — they consistently push the bar with their design and branding work.
With this in mind, I wanted to talk to their head of brand design Stewart Scott-Curran about all things design, careers, and of course, Intercom.
Enjoy.
What is Intercom’s mission?
Intercom builds a suite of messaging-first products that all modern internet businesses can use to accelerate growth across the customer lifecycle, from acquisition, to engagement, and support.
