Published by: Bio_Logik
Date: 18th October 2019
How to stand out from the crowd in the ever more competitive exchange and trading platform market?
Tidex.com seems to have done it the right way, it fills in all the boxes that you expect from a decent exchange but it adds few things that makes it a touch above many others. First of, fees. When we see that some exchanges do not shy of charging ridiculous amount, TIDEX understands that in this saturated space, the difference may lay in the makers/takers fee. By charging a humble 0.1% for both, it allows to attract customers while generating enough income to carry on, a very good balance, not too greedy, but not to cheap to run itself dry.
Tidex also offer API integration, something rather standard for any exchanges nowadays and that is expected from customers. This will allow to link the exchange to many other platforms, or to enable ‘remote trading’ via bots where API bridges TIDEX platform to trading solution platform. API have settings for read only, or read and write depending on what is needed (always be extra careful when using read/write settings, you have to fully trust the platform you are bridging).
Now, let’s get into the specs that make TIDEX a game above many. First and foremost, it operates a 24/7 support ticket system via Freshdesk ticketing platform. As you can see from the screenshot above, it is a simple ticket. With only 5 categories, it is a straightforward supporting system, a query will be related to withdraw/deposit, 2FA issues, asking for a feature or simply asking a general question. Support is very important for an exchange to make a good name for itself. As word of mouth is the best marketing, a bad or non existing support can make a huge difference for the user experience (especially for security issue like not having access to 2FA) and push away many if not dealt with properly.
Regarding the security and safety of your account, you have all the bells and whistles expected: password, 2FA, pin code, and if this was not enough, you will still receive an authorisation code to your email to login. Of course, each time you login, you’ll get notification via email. You can also give your mobile number for added security, especially, if you were to reset your 2FA.
But where TIDEX shines the most is its interface. Wether on desktop or mobile, it offers a great trading experience. Each pages (market, account, D/W, settings) has been designed with users in mind.
On Desktop:
- You can deposit either trading coin straight from the trading interface, a handy and nice touch.
- Fees are clearly and constantly indicated, offering transparency to the user.
- x2, when clicked, it extends the ‘My open orders’ or ‘Trade history’ windows, again very handy and space saving on your screen
- Finally, you can have a look at the market trades and your trades in one click
On mobile, it has a very smooth scrolling compare to many others, especially, you dont get stuck in the list scroll instead of the page scroll (that used to drive me nuts on so many exchanges on mobile). But what I like the most if the list to chart view (see screenshot). You have by default the view list of all the assets, and when tapping on the chart icon, it switches to the chart of the asset highlighted (double tap to highlight an asset).
Tidex have day/night mode as well as a chat box for those interested, good touch even if this is not crucial for the overall feeling of the exchange. There are many other features like instant access to the blockchain of each asset (useful infos>asset specification).
To reward their customers, TIDEX has created a loyalty program (https://tidex.com/exchange/loyalty) using their Waves based token, TDX (token id: 3QvxP6YFBKpWJSMAfYtL8Niv8KmmKsnpb9uQwQpg8QN2). The principle is simple yet efficient and attractive, the more you trade on TIDEX, the more TDX reward you will get and the less trading fees you will pay. Every week TIDEX will buy TDX tokens from market and burn them in amount depending on the trading volume (20% from fees) on the exchange until we destroy 50% of all the TDX tokens. The total supply of TDX currently stands at 9 504 980.
From a trading specs perspective, TIDEX has 5 pairs to offer: BTC, ETH, USDT, WAVES and TDX. TDX is an exchange asset, similar to BNB, HT, GT and many more so it works well within its exchange. It has an impressive 132 BTC volume against WAVES token pair. To be noted and highlighted that TIDEX has just started and as a startup is showing strong signs of steady and future growth, definitely one to watch and register for. They have many more things in the pipeline, and will offer an IEO launchpad in the near future.
Overall, TIDEX is a full potential exchange with traders in mind. Their intuitive desktop/mobile interface, with many handy features (I particularly like the chart switch option on mobile) is making it a really good contender in the exchange sector. It has features that will appeal to all kind of traders. Added that you can reduce your trading fee with their loyalty program, it could be an exchange of choice for many. Combined with a future IEO platform and a young promising platform, it will be a platform of choice in the near future. To be noted that having an option ‘request feature’ in the support section means that they are on the listen to their customer on how to improve their platform to make it even better. Big things to come for TIDEX!
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