Sandeep – Medium

Sandeep

Sandeep

My Last Day at Kayako…..

It’s still a fresh memory when three years ago Kayako contacted me for this job. During these three years I have been one of the proud…

May 11, 2018

May 11, 2018

Sandeep

How Support Teams can Support Engineering Teams!

…..or help them be more productive at their work!

Apr 22, 2018

How Support Teams can Support Engineering Teams!

Apr 22, 2018

Sandeep

My first public speaking gig!

Conferences are an important part of culture at Kayako! Everyone is encouraged and supported to attend them. I work in Support team. The…

Apr 14, 2018

Apr 14, 2018

Sandeep

Memoirs of Teaching Assistant internship…

When I was at uni (2nd year), I saw it on the notice board that the govt. is running a teaching assistant internship scheme wherein uni…

Oct 21, 2017

Memoirs of Teaching Assistant internship…

Oct 21, 2017

Sandeep

Sandy travels domestic….!!

Yeah, that’s the hashtag we came up with when I took my first ever domestic flight with friends: #sandytravelsdomestic!

Aug 13, 2017

Aug 13, 2017

Sandeep

Self-care…so that you can avoid burnout!

In the customer support/service world it is very easy and quick to succumb to burnout. Reason being, you deal with customers (real…

Jun 11, 2017

Self-care…so that you can avoid burnout!

Jun 11, 2017

Sandeep

What’s it like being a Customer Advocate..

OMG! You already comparing it to being Hit-Girl?! Well, it’s true that we don’t just sit there and answer chats and cases from customers…

Mar 3, 2017

What’s it like being a Customer Advocate..

Mar 3, 2017

Sandeep

How to sell your product!?

The answer is: don’t sell it….instead sell your company values and your company culture! Selling them will automatically sell the product…

Oct 11, 2016

How to sell your product!?

Oct 11, 2016

Sandeep

Sales and Support are a goner??

Its natural for any business to think that they need a Sales and a Support team to carry out their business operations. After all these are…

Mar 24, 2016

Sales and Support are a goner??

Mar 24, 2016

Sandeep

Why do Projects fail…

…to meet the deadlines?

Feb 6, 2016

Why do Projects fail…

Feb 6, 2016

Sandeep

Sandeep

Miss Independent! I wish to visit every single Castle & Beach.Nothing excites me like solving problems. Senior Customer Support Engineer @Hackerrank.

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