SandeepMy Last Day at Kayako…..It’s still a fresh memory when three years ago Kayako contacted me for this job. During these three years I have been one of the proud…May 11, 20181May 11, 20181
SandeepHow Support Teams can Support Engineering Teams!…..or help them be more productive at their work!Apr 22, 2018Apr 22, 2018
SandeepMy first public speaking gig!Conferences are an important part of culture at Kayako! Everyone is encouraged and supported to attend them. I work in Support team. The…Apr 14, 2018Apr 14, 2018
SandeepMemoirs of Teaching Assistant internship…When I was at uni (2nd year), I saw it on the notice board that the govt. is running a teaching assistant internship scheme wherein uni…Oct 21, 2017Oct 21, 2017
SandeepSandy travels domestic….!!Yeah, that’s the hashtag we came up with when I took my first ever domestic flight with friends: #sandytravelsdomestic!Aug 13, 2017Aug 13, 2017
SandeepSelf-care…so that you can avoid burnout!In the customer support/service world it is very easy and quick to succumb to burnout. Reason being, you deal with customers (real…Jun 11, 2017Jun 11, 2017
SandeepWhat’s it like being a Customer Advocate..OMG! You already comparing it to being Hit-Girl?! Well, it’s true that we don’t just sit there and answer chats and cases from customers…Mar 3, 2017Mar 3, 2017
SandeepHow to sell your product!?The answer is: don’t sell it….instead sell your company values and your company culture! Selling them will automatically sell the product…Oct 11, 2016Oct 11, 2016
SandeepSales and Support are a goner??Its natural for any business to think that they need a Sales and a Support team to carry out their business operations. After all these are…Mar 24, 2016Mar 24, 2016