IT Consultant Interview

Informational interviews are a great way for you to expand your knowledge beyond your own experiences. This opportunity allows you to see through someone else’s eyes, what you could possibly be doing in the future as well. The direction of where you want to take the interview is also completely up to the questions you are most curious about. For instance, it could be informal about the interviewee’s job, how the interviewee got to their current position, what they did while in school, or a combination of everything. Overall, you will receive great insights from this interview that will initially help prepare you for your future endeavors.

The Contact

  • Name: Tab Her
  • Title/Position: IT Consultant
  • Company: Concord
  • Industry: Information Technology/Services

Questions about the Contact

A typical day for Tab consist of checking emails and communicating with the rest of the members on his project team. Then he may disperse into smaller groups to discuss on-going issues or updates if any. Tab also mentioned that your typical day may vary depending on the role you play in the organization.

Tab has always been interested in computers and technology while growing up. Despite having a limited access to the most current or best technology and hardware, Tab used that desire as a source to drive his success. He also had the opportunity to research a variety of careers which played a big role in him deciding on settling with a career in the IT industry. It was during his last 2 semesters of his undergraduate year that Tab obtained his first technical internship with HealthPartners.

At his current position, Tab was approached by a recruiter at Concord on LinkedIn about an opportunity. When Tab was approached, he was still interning with HealthPartners and actively looking for a full-time job.

Lastly, Tab mentioned that although there were lots of “should haves” he acknowledges that there should have not been any excuses with the endless resources offered through the internet. He also stated that, “don’t be afraid to make mistakes” because he felt this is the part where you will gain the most out of.

Q’s about Communications Practices and Writing

Typical kinds of writing that Tab do is email communication, intranet/internal instant messaging, and technical documentation. Email communication is a heavily used form of communication between professionals in Tab’s field. This is typically preferred when communicating in a business setting due to its asynchronous nature as Tab also mentioned. They also use instant messaging for a quicker contact of communication without the hassle of meeting face-to-face and technical documentation of information for end-users/reference for someone who is new to the system.

One of the most challenging thing for Tab when writing in a professional setting is getting to the point. It was a bit of a challenge for him at first because of the structure. However, after composing several emails he developed skills that enabled him to compose a concise yet descriptive email.

As a consultant, Tab has an even contribution to both written and oral communication due to the tasks in his job. In Tab’s scenario, he explained that if you were asked during an important meeting to analyze a given situation, a proper respond would not include blank stares or mumbled words. In the same scenario but using written communication you don’t want to wait too long to send a respond or provide a respond that doesn’t resolve the email.

Questions seeking Advice for you

After reviewing my attached resume Tab advises me that, “MIS professionals either have some background knowledge or experience with current software and technologies that are being utilized” due to the competition against others with more technical experiences. He also mentioned that having a better understanding of software development processes and basic business principles would be a great benefit, especially for MIS related positions.

Tab recommended a few things to me, first is that I look for an internship while I am still in school regardless with the amount of workload I may have in school. Secondly, to build stronger relationships with professors and faculties here on campus. Lastly, attending and participating in extra-curricular activities/events with the MIS club.

Although I showcase plenty of customer service experiences, he strongly advises that I go over my understanding of the software development life cycle. In addition, I should also learn about the different methodologies that companies are heavily utilizing right now.

Conclusion and Final Thoughts

This informational interview was a great experience to speak with someone on the inside. I am extremely grateful that Tab spent his time answering my questions in detail and all the feedback he gave me. Now that I have some insight on what I need to work on or should obtain prior to entering the industry, I will aim towards improving these areas. A few the things I want to do is gain more experiences in IT related part-time jobs or an internship, build better relationships with my professors by making the effort to visit them during their office hours, and doing my own research on current methodologies that companies are using. Altogether, I learned so much from this interview and would strongly recommend it to anyone.