This week we chose to interview a wide variety of people, picking hypotheses at random. Specifically, we our interviews were split between potential clients for our product, and potential users of our product.
In general, users responded positively to the idea, even if they were a bit unclear about the purpose and rationale behind the software. This provides an interesting problem (or non-problem): How do you pitch the software to users? Do we need to pitch it to users, as they won’t be the ones purchasing it directly? In general, users expressed interest in a streamlined product that is easy to use, and hits all of their needs. They mentioned several core features, which we can use to influence our design. These include:
- Mobile Access / Responsiveness. A messaging system. The ability to interact with and change their prints. The ability to see, and see flaws, in their prints.
Clients offered a different level of feedback. Clients were much more excited for the product, as they could see the value of the software immediately. In particular, they (correctly) saw the software as something that would save them time, and make their lives easier. Clients immediately identified the communication problems that come with 3D printing for other people. Making decisions on 3D prints is standard for every single printed item. “How much infill should this print have?” What colour should it be printed in?” and “How large should it be?” are some of the more simple problems to tackle. Potential clients were aware of these problems, and incredibly excited to have a tool that facilitates solving these problems.