Coinswitch is a scam. This guy is one of their spammers. Just look at his comment history.
I sent them .5012 btc (approximately $2180 usd at the time) and was told I would get 103 NEO (approximately $2110) I got 99 NEO (approximately $2050) Coinswitch cheated me out of $60 AND shorted me 4 coins
When I contacted them they said the price had gone up so they changed the deal in their favor even though that was the day of the Chinese ICO ban and the price dropped everywhere else.
Point is, the exchange rate they tell you on their website is not what you actually get.
DO NOT USE COINSWITCH.