#Apps vs. #Chatbots: The Fight for the Supply Chain Future

 #fintech #AI @GlobalTradeMag
  • All of which is why the current tussle between apps and chatbots is so important to the supply chain.
  • Each Supply Chain Will Need Its Own App or Chatbot The internet has evolved into something which is primarily done on mobile.
  • The Shape of Things to Come When chatbot developers claim that their product “will completely kill” apps and mobile-friendly websites, they are not making their grand predictions objectively.
  • A more nuanced prediction sees the supply chain advanced by both the development of chatbots and apps at the same time.
  • It’s this broader picture which will change the future of the supply chain, not apps or chatbots by themselves.

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