- Facebook Messenger users across the US are now being prompted to send and request money transfers by an artificial intelligence-based feature that detects when a payment is being discussed in a conversation on the social media platform and responds with a suggestion designed to help the user complete that payment.
- “M offers suggestions by popping into an open conversation to suggest relevant content and capabilities to enrich the way people communicate and get things done,” the social media giant says.
- M may make a suggestion in a conversation relevant to one of the core actions, and then the M logo and suggestion will appear — it’s that simple.”
- Facebook began testing payments through its Messenger service in July 2016.
- The social media giant also updated its Messenger chatbot platform to enable bots to accept payments without having to send shoppers to external sites to complete the checkout process in September 2016.
@BrianRoemmele: “BOOM: “Facebook M AI now detects when a payment is being discussed & responds to complete the payment” Game changer:” open tweet »