Classic interviews are a waste of time
Daniele Catalanotto

This is really interesting, I have always liked the idea of having “conversations” as opposed to interviews, and have invited participants into our office for a “cup of tea and a chat” instead of a very serious interview.

However, I find that recording and transcribing helps me not to be biased in my note-taking, and also lets me relax and just talk to the person rather than being super focussed on what their saying so that I can take the best notes. I have found that recording something on an everyday device like a phone can help people relax a bit more; it’s a bit more natural to see a mobile phone just sat on a table, even if it is recording everything you say!

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