My capstone project (UX course )
a designed app tool that categorize citizen’s feedback about the public sector and visualize that categorized aggregated feedback along the city map.
overseer in the public sector would be able to see what are the various services that people complain about on the map in certain city.
you can have high level of issues of whole province and a whole country. with this tool the government would be able to enchase its services and come up with solution to digitize and update its services in better experience.