Conversational commerce
Chris Messina
37311

conversational commerce (what I did see)http://blog.mooments.com/ecommerce-news/what-is-conversational-commerce/ , largely associated with the use of chat, instant messengers and other natural interfaces language (including voice) to communicate with people, brands, services and bots, which had no place in the bilateral to the present day , asynchronous messaging context.

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