We tend to believe that the things we do will work out for us, and therefore we have a bias toward action. This means that we sometimes make changes that don’t need to be made and create complications where none are needed.
…dy, that I’d never accomplished anything big, that I wasn’t much more than a drop out with a dream. He treated me with the same respect he would have shown a CEO or an investor. He treated me like I was a real person who mattered, and he gave a shit.