How to Make Your UX Resume Truly Stand Out

1. User Experience Thinking Process

There is no standard to generate the “right” UX plan or the “right” way to execute UX strategy — but only the “most suitable”. Many candidates attended online courses or training courses, then put all of their methodologies on their portfolios and resume. It is informative, but we didn’t see any “thinking process” within that. As practical UXers, we are problem solvers, but candidates tend to focus too much on problems that they have found. Think for a moment: if the management level hired you, do they expect you to help solve the problems or just find the problems?

● How?

How do we define the UX issue and generate the right plan for your organization? Through data analysis? Or through leadership examination?

● Why?

Why you think this is the key UX issue now, and do you want to do deeper research for your organization? Why can you get support from decision makers? Does it remain in line with the business objectives of the organization?

● How long?

With the suitable UX plan, how long you will take to execute the UX research? Is it appropriate that you want to do research for a year to analyze just a few small issues?

● Who?

Who, to be specific, are the internal and external stakeholders you would like to interview or do more research with?

● What?

After your research, what is your solution for this plan? The solution is not just revising the user interface: do you have a cross-functional solution to provide value to your organization?

2. Internal Stakeholders

As a UX industry leader, I joined many local UX meetups and hung out with both aspiring and current UXers. You can easily Google that over 80% of UX meetups’ topics are focused on “how to understand the users”, “user journey” or “user map” and so on, which are the “external stakeholders” we mentioned earlier.

3. Logic is the key

Most people have the following misunderstanding: “a UX resume should look very good”. It is partially correct, but good design of your resume is only one basic aspect of a good resume. As UXers, we can’t just make things look good: we have to make things operate good. We prefer people who have UX skills and capabilities over those who are merely designers, since function, accuracy and usability take precedence over design.

4. Solution

Usually, I see that resumes are using “New UI Design” to show how they solve a problem, but I didn’t see any “practical” solutions you provided. Do you talk to the dev team to ascertain their workload? Do you communicate with decision makers in the corporation and show them why you think they have to “redesign”? Where is your UX data to prove your points and get support from key people?

5. Results

6. Reference

This is also one of the most important elements of your resume. Everybody likes to reach or make connections with influencers or famous high-level people to ask for references. But, who is the best person to introduce you to your future company? I would say it’s someone who really knows you. As a recruiter, I want to know more about you, not just your skills or personality but also whether you fit within our company culture. It doesn’t mean you invite famous industry leaders for referral, but you’ve only met them once at some work conference. I would not say referral by industry leaders is useless, but someone who knows your strengths, has known you for longer and has helped your career is the right person we would like to see giving you a referral. References like that come with greater trust and belief.

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Aldrich Huang👆🏼

Aldrich Huang👆🏼

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CEO at @uxtestingio | International Board Member at UXQCC | Professional Committee Member at UXACN | Mentor at @UXPA_Int | Main Organizer at @SavvyUXSummit