User experience research enables you to better understand how people feel, engage, and react when using your product or service. This allows you to make informed decisions that correspond to people’s needs. Essentially, UX research is the first step in the user experience design process. From legal documentation, incentive distribution…

More companies are transiting into a remote working style. However, many employees are not familiar with remote working and face difficulties with balancing work and life. Last week, UXTesting hosted the virtual webinar to talk about “How Leaders Can Improve Remote Communication Through Good UX”. Many of the attendees had…

I am a strong believer that User Experience can make a big and positive impact on the world. That is why I am running the #UXcanHelp campaign since last week, to get UXers from all around the world to commit their support amidst this COVID-19 pandemic. In this situation, it…

Hi UX Community, We’re facing a big challenge for humans now. It is time to come together as humans regardless of race, religion, geographic, and social-economic differences. As a UX Practitioner/UX Strategist/UX Designer/UX Researcher/UX Developer or you work for UX industry (All we called “UXers), the key skills we have…

The coronavirus influences most of the industries especially travel, aviation and cruise. The OECD expressed a downgrade in the 2020 growth forecasts for almost every economy thus the global economy is expected to decrease from 2.9% to 2.4% in 2020. Besides the forecast number, the “remote” online services and solutions…

This is my first article in 2020. I’d like to extend my gratitude to everyone including our business partners, clients and the community for supporting us in 2019. I hope all of us can continue hitting bigger and better milestones this year! Today, I would like to share the insights…

This year, I’ve been to Vietnam, Thailand, the Philippines, China, Malaysia, and Indonesia for the purpose of business to represent UXTesting hosting InsightX conferences. Attending big tech conferences such as Techsauce, UX Vietnam Festival, and a few local UX meet-ups as a speaker has been nothing, but a privilege. The…

Here are certain things we, CxOs commonly hear all the time: “We waste the development cost to build up wrong product for our clients” “We try to do cost saving by reducing our call center’s cost” “We make wrong design decisions?” Let’s face it, we are all familiar with such…

Hello Ho Chi Minh! Last January, it was my first time ever to visit Ho Chi Minh for business, and we are feeling very ecstatic as we will be starting our business trip this year too from HCM! It’s a pleasure to be invited as one of global speakers at…