Alexey TrefilovA bank’s competitive advantageThe Markswebb agency has published the results of the Business Banking Fees Monitoring 2018. It analyzes fees that small businesses in…Jun 28, 2018Jun 28, 2018
Alexey TrefilovCompetition drives businesses to transformationOn February 18, Head of ELMA Alexey Trefilov spoke at the CNews conference “BPM 2018: how we can help business transform” that took place…Jun 19, 2018Jun 19, 2018
Alexey TrefilovDigital transformation is changing the IT marketWhat services are the customers looking for? What are the most demanded professions? How is import substitution affecting the market? Heads…Jun 18, 2018Jun 18, 2018
Alexey TrefilovCompanies that find CRM capabilities insufficient, opt for BPM systemsIn an interview with CRM Practice, ELMA expert Mihail Saratov summarized the situation on the CRM market over the last year. Here is the…Mar 5, 2018Mar 5, 2018
Alexey TrefilovObstacles in the way of digital transformationAccording to the Experian and Forrester report, 49% of decision-makers in Europe, Africa and Middle East think that business development is…Mar 5, 2018Mar 5, 2018
Alexey TrefilovContinuous improvement. Where can it go wrong?Continuous improvement is a process where businesses improve their overall function, products and services. The improvement is ongoing and…Oct 25, 2017Oct 25, 2017
Alexey TrefilovDigital Transformation: Digitization of Business Processes31 August 2017Aug 31, 2017Aug 31, 2017
Alexey TrefilovWorkflow Management and BPM: understand the differenceWorkflow management and BPM are two terms crucial to modern business, and yet they are often confused. Some might say that they are the…Jun 8, 2017Jun 8, 2017
Alexey TrefilovSmall and medium-sized business: what software to choose?Today we cannot imagine running a business without computers. We use electronic mail, speadsheets, document storage and social media…Apr 7, 20171Apr 7, 20171
Alexey TrefilovBPM in Healthcare: Improve Quality of Care and Operational Efficiency.The business of healthcare is very complex and, in fact, rather competitive. Healthcare management strives to achieve better results in…Feb 14, 2017Feb 14, 2017
