Empowering devs with AI: How Shopify made GitHub Copilot core to its culture

Atsushi Ambo
3 min readDec 11, 2023

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At Shopify, a leading e-commerce platform, innovation extends beyond the customer experience. They’re also passionate about empowering their engineering team with cutting-edge tools. This led them to explore the potential of AI, not just for customer-facing applications, but also for internal development processes.

One of their most successful implementations has been the integration of GitHub Copilot, a code completion tool powered by AI. By incorporating Copilot into their engineering culture, Shopify has unlocked a new level of productivity, efficiency, and code quality for their developers.

Shopify’s journey with AI

Shopify’s commitment to AI started with their merchants. They initially implemented AI tools like product description generation to enhance the merchant experience. This successful application of AI-fueled their curiosity about its potential for internal workflows, specifically within the engineering department.

Introducing GitHub Copilot

Recognizing the power of AI to revolutionize software development, Shopify explored various tools and ultimately recognized the potential of GitHub Copilot. They began by offering it to a small group of engineers, eager to gauge its impact on their workflow.

The results were overwhelmingly positive. Engineers reported increased productivity, reduced boilerplate code, and improved code quality. This paved the way for a wider rollout of Copilot across the engineering team.

Benefits of GitHub Copilot

Here’s how GitHub Copilot has significantly impacted Shopify’s engineering team:

Increased productivity: Developers are able to write code faster and with fewer errors thanks to Copilot’s code completion suggestions. This frees up valuable time for them to focus on more complex tasks and strategic initiatives.

Improved code quality: Copilot ensures consistency and adherence to best practices by suggesting code that follows established standards. This leads to cleaner and more maintainable codebases.

Reduced boilerplate code: Copilot automatically generates boilerplate code, eliminating the need for engineers to write repetitive code manually. This allows them to focus on the core logic and functionality of their projects.

Happier engineers: With increased efficiency and reduced boilerplate tasks, engineers feel more empowered and satisfied with their work. This translates to a more positive work environment and increased employee retention.

Challenges and considerations

Despite its remarkable benefits, integrating AI tools like Copilot comes with its own set of challenges:

Legal implications: Organizations need to be aware of the legal implications of using code generated by AI models. This may involve establishing clear policies and guidelines for how AI-generated code is used and attributed.

Change management: Implementing a new tool like Copilot requires careful planning and communication to ensure smooth adoption and avoid resistance from engineers accustomed to existing workflows.

Trust and acceptance: Some engineers may initially hesitate to use Copilot due to concerns about its accuracy and reliability. Building trust and addressing these concerns through training and transparent communication is crucial.

Key takeaways

For organizations looking to follow in Shopify’s footsteps and integrate Copilot into their engineering culture, here are some key takeaways:

Start early and often: Don’t wait to experiment with AI tools. Early adoption allows you to identify benefits and challenges sooner, leading to faster adaptation and optimization.

Work with your legal team: Understand the legal implications of using AI-generated code and establish clear guidelines for its use and attribution within your organization.

Communicate effectively: Clearly communicate the benefits of Copilot to your engineers and address any concerns they may have. This fosters trust and encourages adoption.

Start small and scale gradually: Don’t attempt a widespread rollout overnight. Start with a pilot group of engineers and gradually scale up based on feedback and results.

Monitor and measure: Track the impact of Copilot on your team’s productivity, code quality, and overall satisfaction. This data will help you refine your implementation and maximize its benefits.

Conclusion

Shopify’s successful integration of GitHub Copilot serves as a testament to the transformative power of AI in the software development landscape. By embracing AI tools and carefully navigating associated challenges, organizations can unlock new levels of efficiency, productivity, and happiness for their engineering teams. The future of software development is undoubtedly intertwined with AI, and those who embrace it early stand to gain a significant competitive advantage.

This blog post provides a high-level overview of Shopify’s journey with GitHub Copilot and the key takeaways for other organizations. By exploring the benefits, challenges, and key considerations, you can unlock the potential of AI for your own engineering team and accelerate your success in the ever-evolving software development world.

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Atsushi Ambo

Just started my carrier as a cloud engineer. I'm learning AWS, git, Iac, SRE, and so on