Anca LucaThe Effortless User ExperienceThe other days I was reading The effortless experience — Conquering new battle ground for customer loyalty by Matthew Dixon, Nick Toman and…Nov 19, 2017Nov 19, 2017
Anca LucaTUI: Discover your smile or your frown?Last week I went on a holiday that was bought from TUI.nl. The holiday was awesome and the hotel where we stayed had the best services and…Jul 24, 2017Jul 24, 2017
Anca LucaMy journey into UX DesignWhen I decided that I would change my career from project/account management to UX Designer, I read a lot of articles having the same theme…Jul 3, 20171Jul 3, 20171