First of all, thanks for your insight! I was reading HBR as usual and ran into your interview.
Me and my company Silent Disclosure Inc. usually offer our platform called get2it to individual researchers, but I think we might be able to help your organization with the implementation of ‘nurse navigators’. Using get2it we build customized mobile app and web solutions that match the exact needs of a specific clinical research project. From the many tools we have provided, one of the most common services we have built for others is to solve communication and management needs.
Our platform supports unlimited modes of secure communication with research participants or team members via easy to customize networking forums, push notifications, SMS messages, private voice and chat. We use forums for collaboration and data sharing. Your patients can also be connected to this network, allowing preventative care and monitoring capabilities.
I believe an app solution that we can together build would tremendously support these nurses who are navigating this complex system. If you are interested and would like to find out more, please shoot me an email email@example.com.