Arian J Evans
Sep 1, 2018 · 1 min read

Great essay and focus suggestions. Nice clean prose as well.

I always suggest to folks that one hallmark of a healthy organization is a focus on your customer outcomes, and the blueprint (process) that gets you to the outcomes they need, with an occasional glance at your competition in the rear-view mirror.

A major hallmark of a dysfunctional organization is an obsessive focus on the outcomes of competitors — or even worse — internal leaders and orgnanizational units.

If you are looking too much at others or looking backwards — you’re going to go in the wrong direction. The body follows the head.

Great article. Thank you,

    Arian J Evans

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    Builder. Breaker. Defender. Data Wrangler. Martini Shaker.