Corina5 ways Data Analysis makes you a better AuditorYes, improving your data analysis skills will not be easy (t hough it can be done cheapishly). But it will be worth it! Here are five ways…Jul 30, 2016Jul 30, 2016
Corina5 ways to build strategic thinking skills (cheaply)A recent Robert Half Management survey reported that “86 percent of CFOs said strategic-thinking abilities are important for accounting and…Jul 28, 2016Jul 28, 2016
CorinaMake the choice to leadAnalytics. Dynamic visualization. Anticipating risk. Strategic planning.Jul 27, 2016Jul 27, 2016
Corina5 reasons your CX is brokenThis is tough love. Your organization has some flaws and even though you thought your customers did not notice? They did. Because little…Jul 3, 2016Jul 3, 2016
Corina7 toxic policies that poison your customer’s experienceI was inspired by Liz Ryan (@humanworkplace) at Forbes who posted Ten Policies You’ll Find In Every Toxic Workplace. She encouraged readers…Jul 2, 2016Jul 2, 2016
CorinaCustomer Journey mapping for the rest of usWhile Customer Experience (CX) experts might shudder at the idea of turning auditors loose to use the customer journey mapping tool set, I…Jun 15, 2016Jun 15, 2016