This has been my biggest challenge. Have been testing out Slack as an AM tool bc we sell to tech companies primarily. It’s an awesome tool but there’s no way to keep up to tabs on messages on other teams. Found an app store tool that tries to tackle this but it doesn’t completely solve it.
The other 2 biggest issues I’ve had:
1/ very hard to separate out important communication from chatter. Ppl don’t read threads as reliably as they read an email which creates miscommunication.
2/ ppl vomit into slack channels. They catch themselves + make sure they think through email.