What is name change policy of Hawaiian Airlines?
In the ever-evolving world of air travel, one of the most common dilemmas faced by passengers is the need to change a name on a ticket. Whether it’s due to a simple typo, a legal name change, or a mix-up during booking, the process can often be confusing and stressful. For passengers flying with Hawaiian Airlines, understanding their name change policy is essential to ensure a smooth journey. So, what exactly is the name change policy of Hawaiian Airlines?
Understanding Hawaiian Airlines’ Name Change Policy
Hawaiian Airlines, known for its warm hospitality and excellent service, has a straightforward policy regarding name changes on tickets. However, it’s important to note that this policy may vary depending on the type of ticket purchased, as well as the specific circumstances surrounding the name change request.
Typographical Errors
In cases where a passenger has made a typographical error when entering their name during the booking process, Hawaiian Airlines typically allows for corrections to be made free of charge. This applies to minor errors such as misspellings or incorrect initials. Passengers should contact the airline’s customer service or visit their website to initiate the correction process.
Legal Name Changes
If a passenger has undergone a legal name change and needs to update their ticket to reflect the new name, Hawaiian Airlines may require documentation to verify the change. This documentation usually includes a government-issued ID showing the old and new names, such as a marriage certificate, divorce decree, or court order. Once the documentation is provided and the name change is verified, Hawaiian Airlines will typically update the ticket at no additional cost.
Transferability of Tickets
Hawaiian Airlines’ tickets are generally non-transferable, meaning they cannot be transferred from one passenger to another. However, in certain situations, such as the death of a passenger or a medical emergency, Hawaiian Airlines may allow for the transfer of the ticket to another individual. This is subject to approval by the airline and may require documentation to support the request.
Fees and Charges
While Hawaiian Airlines may allow for certain name changes free of charge, there are instances where fees or charges may apply. For example, if the name change request is made outside of a specified timeframe or if the ticket was purchased as part of a non-refundable fare, the passenger may be required to pay a fee to make the change. It’s important for passengers to review the terms and conditions of their ticket at the time of purchase to understand any applicable fees or charges.
Group Bookings
For group bookings made through Hawaiian Airlines, the name change policy may differ from individual bookings. In many cases, group bookings are subject to specific terms and conditions outlined in the group contract. Passengers should refer to their group contract or contact Hawaiian Airlines’ group reservations department for guidance on name changes within a group booking.
Tips for Smooth Name Changes
While Hawaiian Airlines strives to accommodate name change requests to the best of their ability, passengers can take certain steps to ensure a smooth process:
1. Check Your Booking: Review your booking confirmation immediately after making a reservation to ensure that all names are spelled correctly.
2. Act Promptly: If you notice an error in your name or need to request a name change, contact Hawaiian Airlines as soon as possible to initiate the process.
3. Have Documentation Ready: If you’re requesting a name change due to a legal change, make sure you have the necessary documentation, such as a marriage certificate or court order, readily available to submit to the airline.
4. Be Prepared for Fees: Understand that name changes may incur fees or charges, particularly if they are requested outside of the airline’s designated timeframe or if the ticket was purchased as part of a non-refundable fare.
To change the name on your Hawaiian Airlines ticket, it is recommended to contact their customer care number at +1 (800)-370–8748. When reaching out to their customer service team, be prepared to provide your booking details, such as the reservation number, current name on the ticket, and the correct name you wish to change it to. It’s important to act promptly as name changes may be subject to specific policies and fees. By contacting Hawaiian Airlines directly, you can ensure a smooth and efficient process for updating your ticket information.
Conclusion
In conclusion, Hawaiian Airlines’ name change policy is designed to accommodate passengers’ needs while maintaining the integrity of the booking process. By understanding the policy and following the appropriate steps, passengers can navigate name changes with confidence and ease. Whether it’s a simple typo or a legal name change, Hawaiian Airlines is committed to providing exceptional service and support to ensure a seamless travel experience for all passengers.
