BlurtBoxK.I.S.S. with Your Customers for OnceBrand loyalty has become a strength for few (Yeti, Apple, or Zappos), but a struggle for many. How do you keep a potential or current…Feb 16, 2017Feb 16, 2017
BlurtBoxOrganic vs. Incentivized Customer FeedbackGathering customer feedback is one of the most important aspects of running a successful business. It allows you to find areas that need…Jan 18, 2017Jan 18, 2017
BlurtBoxQualitative vs. Quantitative Customer Feedback PlatformsWhen looking for customer feedback it is important to understand the difference between qualitative and quantitative customer feedback…Jan 18, 2017Jan 18, 2017
BlurtBoxThe Ultimate Customer Engagement Platform for SMBsAs a small and midsize business (SMB) you might be wondering, “How can I effectively connect with my customers?” Let’s face it —…Jan 18, 2017Jan 18, 2017
BlurtBoxHow to Make a Customer Experience Strategy That WorksWhen it comes to the growth and success of any business, customer satisfaction is key to remaining ahead of your competitors. By focusing…Jan 18, 2017Jan 18, 2017
BlurtBoxCan Customer Feedback Systems Improve Your ROI?Customer feedback systems are an essential aspect of customer relationship management (CRM). When you first think of customer feedback, you…Jan 18, 2017Jan 18, 2017
BlurtBoxHow Measuring Customer Satisfaction Improves Your Bottom LineIt’s widely known that customer satisfaction plays an important role in the success of a business. Your reputation for how you interact…Jan 18, 2017Jan 18, 2017
BlurtBox4 Ways to Get Better Customer Experience AnalyticsSo you’ve collected data. Is it good data? What now? Improving your customer experience analytics is an essential part of operating a…Jan 18, 2017Jan 18, 2017
BlurtBoxHow to Make Your Customer Success Manager’s Job EasierLet’s face it, your customer success managers (CSM) work hard. You might wonder, how can I save them some stress? Thankfully, there is a…Jan 18, 2017Jan 18, 2017
BlurtBoxWhy You Should Retire Your Customer Service QuestionnaireCustomer service questionnaires have been a broadly accepted tool in modern society to detail the service that a customer experienced at a…Jan 18, 2017Jan 18, 2017