Listening to bots
After spending much of 2016 knee deep in the world of bots and conversational interfaces I thought it would be interesting to post what I have learnt and what I’m thinking about in 2017.
Great post, thank you.
Made me think about John Herrman on tech eating media — few media companies think as platforms as platforms, as you put it. Tech is relegated, confined, to a product — a CMS, a commenting tool, social tracking tool , a bot — when tech and software is fundamentally about layers, and therefore…