Summary: A cancer diagnosis can be shattering to an individual and his or her family and friends. The emotional earthquake can make everyone’s mind turn to mush. What does it mean? What do you do first? What are the right questions to ask? This article is intended to empower people…

Summary: This article is focused a bold, strategic view of the future of consumer/retail financial services, projecting how the top digital competitors (companies like Alphabet/Google, Amazon, and Facebook) can become transformative channels and platforms for financial services as consumers demand the same levels of easy service and personalization they get…

Summary: The rapid pace of change in software (e.g., new product releases every day, not every year), has caused an increasing pressure on product development in other areas, and on management in general, to change more continuously as well. …

Synopsis: It can often seem like digital technology is making every aspect of business move at warp speed: getting to market faster, capturing value quicker, more immediate responsiveness to customer needs. But doesn’t high speed carry the inherent risk of loss of control? Not necessarily. Continuous deployment can be both cheaper and lower risk. It’s cheaper because of automation and because small development teams need less coordination and oversight. And the risk can be managed through a new tool called “feature gates.”

Many companies go to great lengths every year or two to determine just how motivated their work force really is. Studies have linked stronger employee engagement to higher customer satisfaction and profits. But it’s important to remember what comes between the motivated employee and the satisfied customer: the innovative products…

Read how The best digital companies are set up to never stop innovating. MAXOS-style continuous delivery goes mainstream with Brad Power’s article on the Harvard Business Review blog. Summary Companies born before the internet took hold have an enormous challenge: improving their products and services at the warp speed of their…