Brian TuiteHow to Improve Collector Performance & Compliance Through AI Conversation SimulationTop 3 Debt Buyers, 12 Collections Agencies, and 2 of Top 5 BPOs Use Zenarate AI Coach to Develop Top Performing CollectorsAug 3, 2022Aug 3, 2022
Brian TuiteHow to Leverage Simulation Training for Customer Service TrainingSimulation training is one of the fastest-growing training approaches for customer service agents. The new approach helps prepare customer…Jul 19, 2022Jul 19, 2022
Brian TuiteWhat is Simulation Training?Simulation Training provides life-like immersive learning experiences that prepare learners for real-life. Simulation training for customer…Jul 18, 2022Jul 18, 2022
Brian TuiteAmplifying Role-Play Benefits With AI Conversation SimulationLong before I was a Machine Learning Director, I recall one of my friends telling me about his part-time work in college. He landed a new…Mar 14, 2022Mar 14, 2022
Brian TuiteLearn How BPOs are Developing Top-Performing Contact Center Agents and Winning More BusinessZenarate AI Coach clients include 3 of the top 5 BPOs, 7 of the top 10 U.S. banks, and leading companies in healthcare, technology, and…Mar 7, 2022Mar 7, 2022
Brian Tuite5 Ways to Improve Your Customer Service Agent PerformanceHappy and delighted customers are your best path to bringing in new business, retaining existing business, and enhancing your brand…Feb 10, 2022Feb 10, 2022
Brian TuiteConversation Simulation: Creating Top-performing Customer-facing TeamsLike learning how to fly a plane, mastery isn’t achieved by taking tests and quizzes or watching videos. It’s learned through simulation…Jan 6, 2022Jan 6, 2022
