Our redesign of Medium’s Claps…and why they may not have chosen to do it this way.
Jason Li
147K142

One of the issues I see with the claps still remains. It makes people think too much.

“Oh, how many claps should I give?”
“Oh, I didn’t know you could hold down to give more claps!”
“Oh, I keep forgetting to give more claps.”

This takes away from offering value to the writer and even the reader’s time and peace of mind. There have been explorations similar to this to “solve” the problem, but I believe that sliders and quickly counting claps isn’t quite the solution.

I’m betting that using emotions and fewer options would add better value. Yes, similar to Facebook. Happiness, joy, sadness, anger, humor, etc. are things every person (hopefully) is aware of and can feel when reading.

I’m just curious as to what problem Medium was trying to account for when replacing a binary heart with 1–50 claps.

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