Making money off attention, rather than off actual goods and services, is part of what Harvard professor Shoshana Zuboff describes as a move from market capitalism to a new kind of “surveillance capitalism,” which relies on the extraction of customer data. In Zuboff’s eyes, the “deals” we make with internet companies do not establish constructive producer-consumer reciprocities and are closer to selling our souls to the devil than they are to standard exchanges of goods and services in traditional market economies.
The problem is that as companies get better at making us pay more attention to their products, we have less time to pay attention to things that matter, that actually make the world a better place. Things like parenting, friendship, self-development, and contributing to society.
…rfect stranger, and shared stories of loss and suffering but also of mettle and joy and overcoming. One thing I learned was that even at our most fragile, we are more resilient than we imagine ourselves to be. We hold on, we change, we heal.