Click4AssistanceImproving Online BusinessYour website is the shop front for your business. Your homepage is the window display attracting individuals to take a closer look…Sep 12, 2019Sep 12, 2019
Click4AssistanceLive Chat Software is an All Round Website ToolLive chat software has been around for well over a decade and is increasingly gaining popularity amongst businesses. Not only does it…Jul 4, 2019Jul 4, 2019
Click4AssistanceWhy Wait 8 Days for an Email Response?Emails have been a massive part of customer service for years and with new, faster communication channels, why are organisations such as…Apr 4, 2019Apr 4, 2019
Click4AssistanceHow is Your Business Stepping Up?With Deliveroo expanding business by opening up restaurants with their own delivery fleet, and allowing onboarding restaurants to tap into…Jun 29, 2018Jun 29, 2018
Click4AssistanceHow to Turn a Frustrated Consumer into Returning BusinessRecently the UK was in uproar as the changeover is delivery suppliers meant that KFC was without chicken for many days. This meant that…Apr 10, 2018Apr 10, 2018
Click4Assistance2017’s Feel Good customer Service StoriesThere are many customer service stories that get shared. 2017 was no different, with the airlines being notorious for bad headlines during…Jan 4, 2018Jan 4, 2018
Click4AssistanceWhy Live Chat is Not a Shield but Your Best Tool“In an era when companies see online support as a way to shield themselves from ‘costly’ interactions with their customers, it’s time to…Oct 26, 2017Oct 26, 2017
Click4Assistance5 Benefits of Tracking your VisitorsYour website visitors are the most precious asset to your online business. They are the bread and butter that will decide if you have a…Aug 1, 2017Aug 1, 2017
Click4AssistanceWhy Your Marketing Strategy Needs To Include Digital Communication ChannelsThe strategy for marketing within a business will start with an overall goal. What does the organisation really want to achieve from its…Apr 26, 2017Apr 26, 2017
Click4AssistanceinLive Chat SoftwareWhy Being a Live Chat Software Operator Pulls at Your Heart StringsThe best live chat customer service representatives often enter the industry as it is a good fit for their personality traits:Mar 13, 2017Mar 13, 2017