Click4Assistance – Medium

Click4Assistance

Click4Assistance

Improving Online Business

Your website is the shop front for your business. Your homepage is the window display attracting individuals to take a closer look…

Sep 12, 2019

Sep 12, 2019

Click4Assistance

Live Chat Software is an All Round Website Tool

Live chat software has been around for well over a decade and is increasingly gaining popularity amongst businesses. Not only does it…

Jul 4, 2019

Live Chat Software is an All Round Website Tool

Jul 4, 2019

Click4Assistance

Why Wait 8 Days for an Email Response?

Emails have been a massive part of customer service for years and with new, faster communication channels, why are organisations such as…

Apr 4, 2019

Why Wait 8 Days for an Email Response?

Apr 4, 2019

Click4Assistance

How is Your Business Stepping Up?

With Deliveroo expanding business by opening up restaurants with their own delivery fleet, and allowing onboarding restaurants to tap into…

Jun 29, 2018

How is Your Business Stepping Up?

Jun 29, 2018

Click4Assistance

How to Turn a Frustrated Consumer into Returning Business

Recently the UK was in uproar as the changeover is delivery suppliers meant that KFC was without chicken for many days. This meant that…

Apr 10, 2018

How to Turn a Frustrated Consumer into Returning Business

Apr 10, 2018

Click4Assistance

2017’s Feel Good customer Service Stories

There are many customer service stories that get shared. 2017 was no different, with the airlines being notorious for bad headlines during…

Jan 4, 2018

2017’s Feel Good customer Service Stories

Jan 4, 2018

Click4Assistance

Why Live Chat is Not a Shield but Your Best Tool

“In an era when companies see online support as a way to shield themselves from ‘costly’ interactions with their customers, it’s time to…

Oct 26, 2017

Why Live Chat is Not a Shield but Your Best Tool

Oct 26, 2017

Click4Assistance

5 Benefits of Tracking your Visitors

Your website visitors are the most precious asset to your online business. They are the bread and butter that will decide if you have a…

Aug 1, 2017

5 Benefits of Tracking your Visitors

Aug 1, 2017

Click4Assistance

Why Your Marketing Strategy Needs To Include Digital Communication Channels

The strategy for marketing within a business will start with an overall goal. What does the organisation really want to achieve from its…

Apr 26, 2017

Why Your Marketing Strategy Needs To Include Digital Communication Channels

Apr 26, 2017

Click4Assistance
in
Live Chat Software

Why Being a Live Chat Software Operator Pulls at Your Heart Strings

The best live chat customer service representatives often enter the industry as it is a good fit for their personality traits:

Mar 13, 2017

Why Being a Live Chat Software Operator Pulls at Your Heart Strings

Mar 13, 2017

Click4Assistance

Click4Assistance

Established in the UK at the inception of the live chat concept Click4Assistance was one of the first, ground-breaking providers to introduce live chat software

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