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We're in the business of building the best customer communities! Get help for our app from @GSFNhelp and check service status from @GSFNStatus.
ICMI is the authority on #cctr excellence! We empower contact center leaders w/ innovative resources, events & training. Join us Tuesdays @ 1pm ET for #ICMIChat
Passionate about service. Author of The Service Culture Handbook. Customer Service trainer on LinkedIn Learning.
A UK based hub for all things relating to Customer Service & Customer Experience.
Journalist covering race & social justice. Author (Simon & Schuster): One book on customer service & one on women in WWII. Memphis Grizzlies fan.
Top selling author (over 2Mπ served): Technology, Social Commerce, eBay, Online Customer Service. Marketing, Founder #CustServ chat, #techradio π» since 2008
Make something you love. β’
@ the intersection of Cust. Service, Social, BPM & Innovation. BOD for @NECCF, Mega-Dad, MovemberMan - Principal of The Pace of Service LLC. All my own opinions
CALLPROMISE reconnects companies and customers in the most preferred and intimate contact method: voice. Leading the callback revolution for enterprise.
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