This article is for you if you would like to learn about:

• UX best practices for complex projects;
• Strategic use and management of maps, blueprints, flows and journeys;
• Mitigation of bad (or uncontrolled) design decisions;

Picture this, you are peacefully sleeping in your bed when something abrupt wakes you up and shakes your serenity, there is water dripping from the ceiling, into your pillow! All is ruined, you know your deserved rest is now forever gone and enslaved by the need to find the culprit of such atrocity. A pipe burst somewhere, but where?

Probing for a broken pipe is…