C Space – Medium

C Space

Hotel Loyalty is About the Experience, Not the Points

The allure of travel is in the experiences you have, the memories you make, and the stories you tell. It’s certainly not in the points you…

3 min readJul 18, 2017

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Hotel Loyalty is About the Experience, Not the Points

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C Space

PepsiCo is on a Nutrition Mission

The following article is based on an episode of Outside In, the customer centricity podcast.

3 min readJul 12, 2017

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C Space

Oracle’s Chief Customer Officer on Being a Trusted Advisor

The following article is based on an episode of Outside In, the customer centricity podcast.

4 min readJun 6, 2017

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C Space

The New York Times Just Made a Series of Moves to Get Closer to its Audience

Changes are afoot at the Gray Lady, and they all center on its audience.

2 min readMay 31, 2017

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C Space

The 32-Year-Old CEO Behind Sky Zone and the Growing Market of Play

The following article is based on an episode of Outside In, the customer centricity podcast.

4 min readMay 30, 2017

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C Space

Mayfair’s Patient-Inspired Clinic Wins Customer Experience Innovation Award

We love it when our clients work wins awards — it’s just more proof that partnering with customers is valuable.

2 min readMay 25, 2017

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Mayfair’s Patient-Inspired Clinic Wins Customer Experience Innovation Award

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C Space

Customers are Disrupting Media

…they prefer technology companies to traditional media.

3 min readMay 23, 2017

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Customers are Disrupting Media

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C Space

Is Innovation a Dirty Word at GE?

The following article is based on an episode of Outside In, the customer centricity podcast.

4 min readMay 22, 2017

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Is Innovation a Dirty Word at GE?

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C Space

Transforming the Research Function Into a Consulting Agency at HPE

The following article is based on an episode of Outside In, the customer centricity podcast.

4 min readMay 16, 2017

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Transforming the Research Function Into a Consulting Agency at HPE

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C Space

How extroverted organizations succeed

A recent article by Boston Consulting Group suggests you try this experiment: “In your next internal meeting, divide a piece of paper in…

3 min readSep 8, 2016

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How extroverted organizations succeed

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C Space

C Space

Your customer agency. We build customers into the ways companies work, marrying art and science to create rapid customer insight and business change.

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