CX InsightsReal-Time Data Drives Better Customer ExperienceAccording to a new study conducted by Forrester Consulting on behalf of DataStax — “The Evolution to Real-Time Customer Experience”…Aug 14, 2017Aug 14, 2017
CX InsightsWhy the customer experience mattersTruly understanding customer needs may help companies improve not only the buying experience but also their bottom line.Aug 14, 2017Aug 14, 2017
CX InsightsNew Fulfilment Centres To Bolster E-commerce Delivery & SalesE-commerce giant Amazon continues to aggressively expand its operations in the country with the addition of seven new warehouses, a move…Aug 8, 2017Aug 8, 2017
CX InsightsWhy Customer Development Is Crucial to Every Business’ SuccessCustomer engagement and feedback are powerful tools for every company — but many startups see them as an afterthought, focusing all of…Aug 8, 2017Aug 8, 2017
CX InsightsEmbrace The Power Of Cognitive Commerce In RetailFor marketers, the ability to create personalized, meaningful customer experiences, infused by analytics plays a critical role in building…Aug 4, 2017Aug 4, 2017
CX InsightsHow to Succeed With a Customer-centric Marketing StrategyA Modern Marketing Map for Customer-centric SuccessAug 4, 2017Aug 4, 2017
CX InsightsIndia’s Online Fashion Retailers See Profitability In SightMyntra.com said that its parent company, Flipkart, had hiked its annual budget by a quarter in a bid to bolster Myntra’s position as the…Aug 3, 2017Aug 3, 2017
CX InsightsSupply Chain Logistics Fueling Furniture Retail BusinessOnline furniture marketplace Pepperfry could likely be hitting the road for a pre-IPO fundraise by year end to raise $25–30 million as it…Aug 2, 2017Aug 2, 2017