Why All Companies Need Business Process Modeling

When a business strategy is updated, additional changes must be introduced. The technology previously used may be discarded for modern upgrades. And the people who worked on specific tasks may be filtered.

Changes like this can be massive. And that makes resistance that much stronger. Teams dislike being shuffled and being forced to learn new technology.

If people are unwilling to bend to new processes, even if it will reduce their workload and benefit the company, it makers it difficult to implement new business strategies.

Business process modeling helps.

A smart business strategy works with operations

Consistency is key. A business strategy keeps working order consistent across services. But it must first address whether the tasks are helping the organization or not. For any plan to work, two core facts have to align: the process and the policy.

If the plan doesn’t fit with the processes, everything stops there. And if the processes don’t fit within the strategy, nothing will be completed. At least, nothing beneficial.

The point of the strategy is to help reach goals accurately and efficiently. Not only should the approach help businesses be consistent, but also agile. None of these benefits can be achieved if the strategy or processes don’t align.

Business Process modeling unifies communication

Ever have a memo disappear? Written on it was an important task to complete by 12PM today. You were sure you handed it over to a team member in the morning. But they say they never saw it. And if they never saw it, they couldn’t have started the task, much less finished it in time.

That’s faulty communication. Because of this mistake, a task is behind schedule. Without it, the next step may have to wait. And the entire process is on hold.

Clear communication is the gateway to task completion. Process modeling uses methodologies to communicate rules effectively.

A documented process helps newly added employees be trained successfully while understanding technology and company ideologies. Managers can communicate ideas clearly to the employees they oversee and document tasks to review at a later date.

Business process modeling gives control

With processes, its success relies on accuracy and consistency. The rules associated with the business processes must be consistent each time to ensure accurate results. Otherwise, the company will be in disarray.

Business process modeling re-architectures existing processes to be better documented. It ensures tasks are consistently executed with specified rules.

Rules mean the service will not depend on people; allowing team members to focus on other areas within the organization while the task still functions correctly. Because it’s now automated, guesswork is eliminated.

The rules handle the job from start to finish.


This piece originally appeared on Capital BPM’s blog: Here.

For more highlights in business process management & modeling read here.