Project 4 Discovering Dyslexia — DD Games

What is Dyslexia?
In the words of Mr Gopalkrishnan, Centre Manager of Dyslexia Association Singapore (DAS), Dyslexia is a processing deficit.

Dyslexia impacts primarily on languages, in particular spelling, reading, writing, and/or math. This makes learning hard, and poses a challenge for children to progress and succeed academically.

Often, children with Dyslexia go undiagnosed and this posed as a challenge in the working world at their later stage. The current statistic of children with Dyslexia is 2 in a class of 40 children.

Opportunity

Our DD Games(Discovering Dyslexia) aims to:

  • Detect and Discover symptoms of Dyslexia through an Interactive Game
  • For parents to be aware and know more about Dyslexia
  • Parents to bring their children for assessment in DAS
  • Shorten the waiting time to get assessed (child get tested almost immediately)

DD Games Phone App Simulation (Sound)

Other Sample Questions (Memory, Numbers, Spot the difference, Word game and Matching)

Signs of possible Dyslexia in Preschoolers:

  • Delayed learning in speaking
  • Lack of appreciation of rhymes
  • Mispronunciation
  • Difficulty learning letters of the alphabet
  • Trouble learning to write their names

In this 2 weeks project, we aim to reach out to more people and spread awareness on what is Dyslexia because early detection is important. 
WHY? If you cannot Learn To Read, you cannot Read To Learn.

With a team of 3, we start scheduling interviews with people that are key to helping us solve this problem:

  • Mr Gopal, Centre Manager of DAS
  • Ms Rina, Education Therapist at DAS
  • Miss Halimah, Education Therapist at DAS
  • Mr Adrian Teh , Education Tech Officer of DAS
  • Mrs Claire , Parent of child with Dyslexia
  • Miss Feith, Primary School Teacher
  • Mrs Faridah, Secondary School AED
  • A dyslexia Adult.
Interviewee

Key Interview Questions that we asked DAS

  • How does the whole enrolment process works?
  • Do you reach out to schools to offer assistance?
  • How would early detection help the children?
  • How do you, as an association, spread awareness about dyslexia?
  • Every child has different areas that they are weak in, how do you set a ‘default’ worksheet?

Children who show signs of Dyslexia will have to go through a series of probability test called Lucid Rapid. It’s main aim is to test children on Phonology, Memory and Phonics. At the end of the test, it gives a result of the risk of severity from Mild to High. This mass screener test is free but it is only conducted 4 times a year.

Some examples of Lucid Rapid Test

The child will then move on into getting a psychologist to determine and come out with an official medical report. Parents can choose to queue for MOE’s Educational Psychologist (EP) for the written report which is free but this can take as long as 4 years. Getting a test under DAS psychologist will cost money but the waiting time is significantly shortened to only 2 months.

From all the research and information that we gathered, we decided to do a Experience Map to group common key essences in order to come out with possible solutions.

Experience Mapping

User Journey of a Parent and child’s mood prior to discovering Dyslexia.

The possible scenario of how surrounding and action from the teacher, classmates and parents will affect a child emotions in dealing with Dyslexia.

Parent Mr Tan
Child Tom

Competitive Analysis — Features Comparison

Before diving into features idealization for our games, we also did Competitive Analysis-Features Comparison to see how children games and other Dyslexia app for UK have in common.

Features Comparison

Heuristic Evaluation

Through Jakob Nielsen’s 10 Heuristics for User Interface Design, we selected 5 principles most relevant to our analysis. We have highlighted areas that we will be working on with our App.

We kept it engaging just like any other children’s gaming App, as well as inserting Dyslexia-type questions to determine the probability of risk level a child has. 
They are sounds, colours, instructions, timers, different level of game features.

Heuristic Evaluation

Sketches for Game Layout

Game Layout

Sketches for Game Questions

Possible Questions

Feature Prioritization

Before selecting and moving on to wire-framing, we also did feature prioritization to pin down the essential and Nice-to-have features just so we do not overdo the application which was meant to be interactive yet simple.

Wire-framing

Wire-framing for game app and game layout

Usability Testing

Testing both Parent and Children

Iteration, Iteration and Iteration

First round

Task: The child was ask to play and complete the game

Observation:

  • When asked how to start the game, the child clicked on the title instead of the ‘Play Now’
  • A little time spent to locate ‘Tips for Parents’ button’

What was done:

  • Position ‘Play’ button to be in the center with no other visual for distraction
  • ‘Tips for parents’ renamed to ‘Hi Parents’ and placed below ‘Play button’

Second Round

Observation:

  • When asked how to start the game,
    the child clicked on the back button instead of ‘PLAY’
  • Misleading to have a kitten image instead of a cat image

What was done:

  • Change name from ‘PLAY’ to ‘START’
  • Underline the cut letters to rid confusion
    (eg b, d, q, r)
  • Change image of kitten to cat

Why these Features

Sign up Page
Game Feature
Hi Parent segment

Future Recommendation

  • Interactive Kiosks station at all DAS Centres 
    (For parents without Smart Phone)
  • Forums and Facebook groups for DAS Community
    (Parents can interact and share advice and methods they use to teach their children with Dyslexia at home)
  • Might be used to replace Lucid Rapid (Current Dyslexia Screening Game)

Conclusion

Another project that challenged me and pushed me into a better UX designer. It has been a really stressful 7 weeks but who am I to kid? At the end of the day, I’m still telling people that I love what’s in store for me :)

Thank you team for yet another crazy fun collaboration.

Mas, Carol, Vernon