One Human at a Time

Celine Schillinger
Feb 9, 2018 · 11 min read

Some lessons learnt — so far — from an epic change journey

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© MICR, Photo Alain Germond
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Painting (detail) by Asphyxia

Changing organizations & leadership: ten lessons learnt

1. Change is a journey, not a destination

2. Change is done with people, not to people

3. Change management is not project management

4. Organizations often address change at the wrong level

5. The system strikes back

6. It’s really hard (but necessary) to unlearn

7. Resist the temptation to change others

8. Always look forward

9. Organizations are living systems, not machines

10. To change a culture, social media is a superpower

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