Willoughby Badger

Work to build a mutual understanding among your colleagues that conflict is normal and healthy for high-performance teams. Show them that it’s OK, and actually ideal, to tackle issues head-on when done so constructively. Make sure your team knows that you value spirited debate, and that disagreement (when not personal) is welcomed, by engaging with differing opinions.

…nd Communication Teacher at IESE Business School, Conor Neill, left a comment on my blog that read, “My mentor taught me that you have to get clear in 3 areas of your life; clarity of vision, certainty of action, and values.”