Chelsea GallagherinTranslate.comWhat We Can Learn From the World’s Most Customer Centric CompaniesThe most successful global brands work to cultivate all points of communication with customers. Whether it’s through support interactions…Dec 15, 2016Dec 15, 2016
Chelsea GallagherinTranslate.comCan a Localized E-Commerce Site Really Increase Sales?How many languages is your e-commerce site available in? If the answer is just one, you might want to reconsider. Whether you’re looking to…Nov 10, 20161Nov 10, 20161
Chelsea GallagherinTranslate.comCustomer Support’s Evolution in 2016Customer support is continuously evolving to better suit the needs of consumers and foster a more positive connection between brands and…Oct 20, 2016Oct 20, 2016
Chelsea GallagherinTranslate.comWant to Improve CSAT Scores? Rethink Your Marketing and SupportCustomer happiness, or at the very least satisfaction, is important for a number of reasons. For starters, it serves as an indicator of…Sep 2, 2016Sep 2, 2016
Chelsea GallagherinTranslate.comWhy Customer Support Should Matter to Your Entire Team“If I Have to Learn Java, You’re Gonna Acquaint Yourself With Customer Support Best Practices” -Your CEOAug 16, 2016Aug 16, 2016
