$13M Series A, Reflecting on Our Journey
Today we’ve reached a significant milestone at Impact Health. Our team has closed a $13M Series A financing led by Jason Seats at Techstars Ventures and joined by Seth Levine at Foundry Group. I am thrilled to welcome them to the team. The two growth partners add to our culture by bringing a high degree of integrity, emotional intelligence, and excellence to Impact Health.
I’m proud to say there has been nothing easy about reaching this milestone. Our growth has been deliberate, and aggressive, with a relentless focus on our customer.
In the last 12 months, we have exceeded each of our projections, servicing 69,000 customers and growing our revenue by 2,353%.
Each of our 32 employees has been instrumental in reaching this milestone. Their obsessive customer focus has allowed us to build a data moat that includes deep insights from over 100,000 customers.
Impact Health leverages the power of data and a deep understanding of the health insurance to simplify buying and using health insurance. Using our healthcare concierge service, an individual can digitally receive expert help with anything from fighting surprise bills, to finding an in-network doctor, to deciding on a better health plan — all completely for free.
As I reflect on this last year, I can’t help but think about the amount of work and support we received from two board members, Sean Ammirati from Birchmere Ventures and Alex Iskold from Techstars. Both worked closely with us serving on our board taking many late night calls as confidants, advisors, and mentors to us. We could not be where we are today without these two individuals.
We have an ambitious yet simple mission. We believe everyone deserves healthcare. We plan on aggressively branding ourselves as the trusted consumer company in health insurance, servicing 350,000 customers by the end of 2017, and 1 million by 2020. We will be taking risky moves to bring machine learning and AI into an antiquated, highly regulated industry, re-engineering health insurance.
We are about to change the lives of millions of Americans, for the better. The only way we’ll do that is by continuing to be ferocious about our customer experience, from beginning to end. It’s our responsibility to re-engineer healthcare. It’s our responsibility to continue to think bigger and innovate on behalf of consumers who do not have a voice in this highly regulated industry.
We have a long road ahead, and are just getting started. I couldn’t be more excited.