7 Steps to Embedding Business Apps into Employee Routines
After developing and deploying an enterprise application — the app and process alike must be embedded into employee routines to be a success. Whether this is achieved formally or through nurturing internal culture, there is no doubt that this can be tough.
However, our enterprise mobility experts have identified 7 clear steps that aid the adoption of new applications in organisations of any size. From clearly understand & communicating the benefits of the app, to demonstrating the ways in which the app will integrate with existing processes — these steps are key to a successful launch.
- Involve employees at the start of enterprise app development to build relevant, useful solutions.
- Ensure all users have access to new apps at the same time — with adequate training & support.
- A positive user culture is vital to the successful launch of an internal employee driven app
Involve, Transition and Support
Above all, our experience indicates that user opinion/ investment is the single most important factor in determining long term application adoption. Therefore, employees should be involved in every stage of the process.
This starts before any software decisions are made, and can be likened to external consumer research. Seek to understand the challenges that your employees face, the ways in which their jobs daily routines can be improved — and also what isn’t required.
The data gathered in this stage should inform the design and development of any solution, used as a regular touchpoint to ground any decisions made throughout the process. View the full infographic below to find out how your organisation can better embed apps into employee routines.
Ultimately, while there are a huge number of factors that impact the launch of an internal app, providing adequate support and generating a positive user culture will be the factors that dictate long term success.
Share usage statistics with teams. Provide individual, team and user group feedback. Make users feel involved with the application and demonstrate how it is impacting the business.
When employees feel that their work is contributing and adding value will an app start to reach critical mass. Only at this point, as usage becomes engrained within company culture can an enterprise app begin delivering real results.
The Role of Platforms in Employee Engagement
App development platforms play a pivotal role in engaging employees during the design, development and deployment of internal applications. Early in the process, low-code platforms are ideal for idea generation, prototyping and more. As systems becoming increasingly easy to use, an increasing number of citizen developers will be able to contribute.
Additionally, app development platforms are able to produce incrementally sophisticated pre-launch builds, involving staff members throughout the process. Being able to do this is crucial to ensuring that the finished solution is not only similar to the original brief, but also value to those who will use it on a day-to-day basis.