ComsticeAmazon Connect Compliance with India DoTDepartment of Transport in India requires calls to be delivered from overseas to India BPOs through a private circuit; either via PSTN or…May 13May 13
ComsticeRetain Existing Phone Numbers with Amazon ConnectIf you are not able to migrate your existing phone numbers to Amazon Connect, Comstice offers a solution to retain old numbers and…Feb 5Feb 5
ComsticeSolving Citrix Amazon Connect IssuesMany Amazon Connect users report audio quality and one-way audio issues with Citrix. Comstice Amazon Connect Softphone and Comstice Amazon…Dec 28, 2023Dec 28, 2023
ComsticeWebphone on VDI: Citrix, VMWare and Azure Virtual Desktop ComparisonAs remote working becomes more popular, virtual desktop solutions gain bigger market share. One of the features for remote users is to have…Nov 6, 2023Nov 6, 2023
ComsticeAzure Virtual Desktop and Cisco CUCM, Cisco Finesse with No Cisco JabberAzure Virtual Desktop supports WebRTC with its Multimedia Redirection feature. Comstice offers a web phone that converts WebRTC into SIP…Oct 31, 2023Oct 31, 2023
ComsticeCase Study: From Avaya AES-Based to CMS-Based WallboardMany Avaya Wallboards use Avaya AES real-time data which is often inaccurate and have high Avaya license cost. Here is a better way to…Oct 4, 2023Oct 4, 2023
ComsticeCase Study: Avaya Real-Time Queues per Geo-LocationYou can monitor Avaya real-time queue activity based on the geo-location of the callers. Utility companies, healthcare providers, insurance…Oct 4, 2023Oct 4, 2023
ComsticeCase Study: Cisco Finesse for NonAgent Users — HealthcareCustomers often engage with employees, partners, and resellers during their customer journey with a company. You can use Cisco Finesse…Sep 27, 2023Sep 27, 2023
ComsticeCase Study: Avaya Real-Time Agent ReportsYour agents can monitor their real-time and daily performance from a browser page that your team leaders can create. You can set daily…Sep 27, 2023Sep 27, 2023
ComsticeWhy Avaya Bankruptcy is Good for Your Avaya SolutionsAvaya requested bankruptcy protection for the second time in six years and it was saved again by the investors. Here is how this will work…Sep 26, 2023Sep 26, 2023
